Privacy Policy

Last updated: March 08, 2026

DeTawk ("we", "us", or "our") operates detawk.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

1. Information We Collect

We collect only what's necessary to provide the service:

  • Email address — when you sign up for the beta waitlist or create an account.
  • Learning data — your progress through lessons, quiz results, and usage patterns, used solely to personalise your learning experience.
  • Usage data — pages visited, session duration, and device type, collected through standard server logs and analytics.

2. How We Use Your Information

  • To provide and improve DeTawk's features and content.
  • To send you product updates, launch announcements, and onboarding emails (you can unsubscribe at any time).
  • To understand how learners use the platform and fix issues.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption (TLS) for data in transit. We retain your data for as long as your account is active or as needed to provide the service.

4. Cookies

We use essential cookies to keep you logged in and remember your preferences. We may use analytics cookies (such as those from a privacy-respecting analytics provider) to understand aggregate usage. We do not use advertising or tracking cookies.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent and close your account at any time.

To exercise any of these rights, email us at hello@detawk.com.

6. Beta Period

During the beta period, some features are still under development. Data collected during beta will carry over to the full product. We will notify you of any material changes to how we handle your data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Your continued use of DeTawk after changes are posted constitutes acceptance of the updated policy.

8. Contact

If you have questions about this policy, please contact us at hello@detawk.com.